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Years of experience: 13
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Paloma's Career Path
Sep. 2022 -Present
The Princeton ReviewDirector of Customer Success
Denver, Colorado, United States
Jan. 2022 -Sep. 2022
The Princeton ReviewDirector of Institutional Operations
Responsible for all test prep operations across the US Manage an operations team of 3+ FT and 3+ PT employees while maintaining high stake clients and book of business Leadership role, making decisions in test prep operations while keeping client, business, and profitability at the core Launched professional development series for Institutional Department with the Enneagram Responsible for cl...
Aug. 2021 -Jan. 2022
The Princeton ReviewRegional Director - West
Houston, Texas, United StatesBecame responsible for 2 full time employees across the West region while also maintaining the highest book of revenue across Texas and East Coast clients. Entered leadership role and made key decisions in critical moments while keeping my employees and clients at the forefront Began leading an Enneagram Professional Series for Institutional Operations which focused on the person before the w...