Years of experience: 1

Data Entry SpecialistCopywritingProject CoordinatorOffice AssistantLive ChatSoft Skills Trainer

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Luka's Career Path
Application Support AnalystApr. 2024 -
Mar. 2025
PaysendApplication Support Analyst
Belgrade, Serbia| Maintaining efficiency and high definition of transaction flow by identifying errors and anomalies, and trying to resolve them by collaborating with different teams and outside entities | B2C and B2B application support |
Customer Service SpecialistAug. 2023 -
Mar. 2024
PaysendCustomer Service Specialist
Belgrade, SerbiaI delivered exceptional customer service at Paysend, addressing payment inquiries, account issues, and transaction issues promptly and effectively. By adhering to SLAs and utilizing ticketing systems, I ensured a seamless customer experience.