Newport Beach, California, United StatesCoaching and mentoring a team of 30+ at the Apple Fashion Island Store to perform demo experiences of Vision Pro and its new era of spatial computing. Executing on Apple’s strategy with high-standard new product category launch of the Apple Vision Pro. Training, leading and mentoring for the event of the launch of “Spatial Computing”. Evaluating effectiveness and engagement. Analyzing perfor...
Newport Beach, California, United StatesMentoring Sales Specialists and supporting other Apple stores to develop customer engagement. Facilitating training for new hires, speaking about best practices on customers approach. Planning and execution of retail projects, including new product launches, and promotional campaigns. Coordinating with internal teams to ensure seamless execution of retail project tasks and deliverables. Drivi...
Newport Beach, California, United StatesSupporting Business Team to build customer loyalty and driving business revenue. Collaborating with cross-functional teams (OC Market, Product Zone, Genius Bar) to drive business engagement, utilizing CRM, building and maintaining strong relationships, resulting in increased client satisfaction. Delivered outstanding business customer's journeys and provided technical support, resulting in po...