Years of experience: 4
Call CenterCustomer Support RepresentativeAppointment SetterHRCustomer ServiceConsulting
Trust Score
Exceptionally trusted; proven professional excellence.
Shambhavi's Career Path
Apr. 2023 -Nov. 2023
Sun LifeProject Analyst
Gurugram, Haryana, India• Supported Program Director in the development of Project Plans and project related artifacts
• Constant tracking on project development through tools like JIRA and Confluence. Facilitating the daily standup and weekly updates on financial health with various project managers involved
• Created various reports on weekly and monthly basis to assess the ongoing project plans and assess the fin...
Jan. 2022 -Mar. 2023
ZSProject Management Professional
Gurugram, Haryana, IndiaAs a project Management Professional, I am working with the leading pharmaceutical client where I am supporting them on Account Management Activities. One of my major achievements were to deploy ODC (Offshore Delivery Center) for our clients and help the team sentisitise to the change. Here I can say my team management and change management skills were of help. Helping the team members get on...
Aug. 2021 -Dec. 2021
Nursing Next Exam Prep Pvt. Ltd.Information Technology Operations Project Manager
New Delhi, Delhi, IndiaAs a Project Manager in IT & Operations my Major KRAs are to handle the tech team by understanding the management needs and delegating the responsibilities to the team members. I am also responsible for conducting various types of trainings by understanding the training needs and designing the modules accordingly.