Carolina's Posts
No responses yet
0
Years of experience: 19
Customer ServiceCase ManagerCustomer Care SpecialistComplaint Resolution SpecialistAssistantData Entry
Trusted by top professionals
Trust Score
Exceptionally trusted; proven professional excellence.
Carolina's Career Path
Aug. 2019 -Present
Ana GalenaProject Manager
Tijuana Area, Mexico• Project manager for “Alegra Tu Vida Con Flores”. Project focused on introducing flowers as a wellness tool.
• Designed and executed launch campaign.
• Designed social media plan. Increased followers by 15% in three weeks.
• Lead and train sales team in the marketing and selling of small business workshops.
Nov. 2018 -May. 2020
USANA Health SciencesExecutive Personal Assistant
Greater San Diego Area• Act as liaison between board members, departments, associates and external vendors.
• Execute financial and banking transactions and assemble financial statements.
• Plan and organize logistics for business corporate trips and social events. • Managing and planning schedule, meetings, conferences, travel accommodations and logistics for founder and president of USANA.
• Handle details of a ...
Mar. 2018 -Aug. 2019
LOFT BY ANN TAYLORSales Associate and Customer Service Representative
Greater San Diego Area• Co-created and implemented the “Ideal Sales Associate” training. Thirty two of the stores from California later adapted ISA for new sales associates.
• Supported store managers in day-to-day operations and with customer interactions to resolve issues, ensure an outstanding customer experience, and contribute to the attainment of sales goals and KPIs.