Years of experience: 5
United StatesCustomer Support RepresentativeHelp Desk SupportMedical AssistantLive ChatCustomer Care Specialist
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Erica's Career Path
Mar. 2022 -Jun. 2023
VisiGene Molecular/CoreBioLabsLaboratory Support Associate
Chicago, Illinois, United StatesLiaison for clients and their staff for different sites . Using GoMeyra and Excel. Front of the lab duties Plate-Mapping extractions and non extractions Accessioning LIMS conversion Recorded all sample drop-off and pick ups
Mail/shipping
Recorded all received mail samples
Storage
Daily maintenance logs
Pre-Analytical duties
Apr. 2021 -Dec. 2021
BioReference LaboratoriesCovid-19 Swabber and POC Technician
United StatesI was working with MLB at Cellular Rate Field testing the Chicago White Sox. Daily team, stadium employees and the families of White Sox. Also testing, referees and entertainment. Swabbing then processing non extractions on site. Uploading each result. Collecting and swabbing extractions. Sending to the main lab in New Jersey. Manifesting all samples.
Sep. 2020 -Dec. 2020
United StatesFront of the laboratory tasks,
Add-On ( adding specific tests to in house samples) Creating patients in Epic
Adding info to patients from the professional building.
Receiving all irreplaceable samples such as CSF to gross anatomy parts. Logging all samples that must be prepped or sent to pathology. Triage phone call. Pathology courier two times per week. Interfacing everyday with doctors and ...