Georgia-Led the ideation of project concepts
-Performed market analysis and mapped customer journeys
-Established a financial model with key performance indicators (revenue, retention, LTV, churn rate)
-Drafted the product roadmap and comprehensive business requirements
Georgia-Developed and executed a successful strategy for communication services, utilizing a strong product mindset
-Managed cross-functional teams of over 10 people, overseeing the creation, testing, and measurement of hypotheses
-Conducted qualitative and quantitative client surveys and research to gain insights, resulting in a 10% increase in customer retention
-Led the design and implementation ...