Remote - Albuquerque, NMResponsibilities:
• Provide high-level technical problem solving for application systems within an oracle/Linux bases computerized ticketing environment
• Play a key role in the implementation, support and growth of proprietary software products and reporting tools and functionality
• Use SQL, Excel and Access to reconcile client report discrepancies and data concerns, validate data and write...
Aug. 2001 - May. 2009
Tickets.comReport Developer/Tier 3 Technical Support Specialist
Remote - Albuquerque, NM and Sacramento, CAReport Development Responsibilities:
- Develop and debug complex reports with sub-reports, graphics and charts used for accounting, marketing, invoicing and customer relations management using Crystal Reports - Debug Oracle SQL queries and stored procedures
- Use MySQL, Oracle SQL, Business Objects Universe to gather data required for reporting, data analysis and resolution of report discrepa...
Sacramento, CAResponsibilities:
• Worked directly with clients, including promoters, venues, arts and sports organizations to fulfill their computerized ticketing needs.
• Create Ad-hoc reports and gathering data from a Sybase relational database using SQL
• Create and maintain client events and season subscriptions
• Provide box office support for events and on-sales (cash handing and customer service)
• ...