Years of experience: 9
Financial AnalystInvestor RelationsEngineerConsultingBanking OperationsFinance
Trust Score
Exceptionally trusted; proven professional excellence.
Kevin Damian's Career Path
Jul. 2023 -Present
JPMorgan Chase & Co.Senior Investor Servicing Analyst
Newport Beach, California, United States● Spearheading the implementation of a new operational task management system, resulting in a 25% reduction in report generation time and a cost savings of $50,000 annually. ● Improving investor satisfaction scores by 15% through the implementation of a proactive communication strategy, leading to increased investor retention and a net inflow of $5 million in new investments within six months...
Feb. 2023 -Jul. 2023
First Republic BankSenior Client Service Associate
Newport Beach, California, United States● Achieved a 20%increase in customer satisfaction scores through the implementation of personalized service initiatives, resulting in a higher Net Promoter Score (NPS) and improved customer loyalty. ● Reduced average customer wait times by 30% by optimizing staffing schedules and implementing a queue management system, leading to improved customer experience and increased foot traffic in the ...
Mar. 2020 -Jul. 2023
First Republic BankClient Service Associate
Newport Beach, California, United States