Years of experience: 13

Call CenterCustomer Support RepresentativeSupport SpecialistUndergraduate StudentCustomer ServiceClient Relations Specialist

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Danielle's Career Path
Seasonal Consumer AdvisorJun. 2023 -
Nov. 2023
the LEGO GroupSeasonal Consumer Advisor
United States• Provided exceptional consumer support, assisting with inquiries, and troubleshooting issues. • Maintained accurate records by notating consumer accounts in Salesforce/CRM systems. • Assisted in locating consumer orders, tracking shipment status, and resolving discrepancies. • Processed payments efficiently using Ayden payment processing system. • Managed return order setups, ensuring a smoo...
Seasonal Consumer AdvisorOct. 2022 -
Feb. 2023
the LEGO GroupSeasonal Consumer Advisor
United States• Provided exceptional consumer support, assisting with inquiries, and troubleshooting issues. • Maintained accurate records by notating consumer accounts in Salesforce/CRM systems. • Assisted in locating consumer orders, tracking shipment status, and resolving discrepancies. • Processed payments efficiently using Ayden payment processing system. • Managed return order setups, ensuring a smoo...
Pharmacy TechnicianAug. 2022 -
Nov. 2022
WalgreensPharmacy Technician
Seattle, Washington, United States• Provided customer service in the pharmacy department, assisting patients with prescription-related inquiries and ensuring a positive experience. • Assisted in filling prescriptions accurately under the supervision of licenses pharmacists, ensuring correct medication and dosages. • Supported inventory management in the pharmacy, ensuring medications were stocked, organized, and properly labe...

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