Years of experience: 16

United StatesCustomer ServiceBanking OperationsCustomer Success ManagerFinanceData Entry

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Cathy's Career Path
Administrative ManagerOct. 2023 -
Present
AIA WisconsinAdministrative Manager
Madison, WI Efficiently managed administrative tasks, including answering phones, composing emails and correspondence, and organizing files, resulting in streamlined operations and improved office functionality  Recorded and tracked all financial transactions accurately using QuickBooks, ensuring precise accounting and facilitating seamless financial reporting  Demonstrated exceptional communication ...
Service ManagerAug. 2021 -
Nov. 2023
Step One Automotive GroupService Manager
Andalusia, Alabama, United StatesService Manager/Parts Manager *Directed and trained employees in the service and parts departments, ensuring optimal performance and customer satisfaction ▪ Managed inventory by ordering parts, receiving shipments, conducting physical inventory counts, and making necessary adjustments, resulting in efficient parts management and reduced downtime ▪ Maintained OHSA compliance and ensured adhere...
Sales ManagerAug. 2019 -
Aug. 2021
H&H Truck and OutdoorSales Manager
Andalusia, Alabama, United StatesSales Associate ▪ Excelled in sales of various products including truck accessories, pools, storage buildings, and trailers, consistently meeting or exceeding sales targets ▪ Provided exceptional customer service by assisting customers with product inquiries, processing transactions, and resolving any issues or concerns, resulting in high levels of customer satisfaction and repeat business

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