Led the implementation of the Center of Excellence in Business Process Hyperautomation and Digital at major clients.
Developed and implemented business process automation strategies to increase effici...
Eduarda, participated in the implementation as UX and UI of the website Facilita SP, the largest website in Brazil for opening companies, she is incredible.
Trust Score
Exceptionally trusted; proven professional excellence.
Allocated to work at PRODESP (government of São Paulo)
I conduct user research and persona creation:
Conducting research to understand user needs, behaviors and preferences.
I collect feedback from users to identify problems and opportunities for improvement.
I analyze survey data and transform insights into actions to improve the user experience.
Development of personas, which are fictional ...
I worked understanding the entire process that was transformed into RPA to be able to make assertive decisions;
I led complex projects, working together with development teams, businesses and stakeholders.
I managed the entire project life cycle (delivery), from planning to delivery, ensuring that they were delivered on time, within budget and with the expected quality;
I acted as a bridge be...
Jan. 2023 - Jan. 2024
Practia BrasilCOE LEAD (Hyperautomation and Inovation) - ELETROBRAS
Led the implementation of the Center of Excellence in Hyper Automation of Business and Digital Processes in large clients;
Developed and implemented business process automation strategies, with the aim of increasing efficiency and reducing errors;
Supported in identifying automation opportunities across the enterprise and working with business leaders to assess potential automation;
Training ...