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Years of experience: 17
Investor & VCMarketingIT📝 Influencer or BloggerC-level ExecutiveSales & BizDev
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Exceptionally trusted; proven professional excellence.
Melissa's Career Path
Jul. 2022 -Present
Collins Family & Elder Law GroupChief Operating Officer
Charlotte, North Carolina, United States•Promoted from within the organization to a key member of the Executive Committee to effectuate business objectives.
•Established appropriate organizational structure and processes and implemented a tailored budget and expense controls which led to a 104.8% growth, more than doubling the firm’s revenue and net income over a 3 year period.
•Expanded firm's footprint from 8 to 15 locations over...
Sep. 2021 -Jul. 2022
Collins Family Law GroupDirector Of Administration
Charlotte, North Carolina, United States•Managed Firm's administrative operations; coordinated with C-Suite on objectives and growth.
•Developed onboarding/offboarding process to enhance ramp-up and transition efficiency and protect firm data.
•Designed and launched an electronic employee handbook outlining policies, including time off, leaves of absence, and parental leave to satisfy compliance requirements and to create consisten...
Feb. 2014 -Sep. 2021
Nelson Mullins Riley & ScarboroughIntellectual Property Services Operations Manager
Boston, MA, Charlotte, NC•Promoted from within the Firm and led practice operations through a period of growth, from 13 up to 27 offices and over $75M in revenue, to rank the 68th highest-grossing law firm in the U.S. in 2020.
•Managed 101 employees across 5 departments, 2 teams, and 7 locations, with up to 20 direct reports and mentoring of department managers. Managed HR functions, including staffing proposals, hir...