Years of experience: 12
MarketingITAssistantSales & BizDevCustomer ServiceConsulting
Trust Score
Exceptionally trusted; proven professional excellence.
Emily's Career Path
May. 2024 -Dec. 2024
RCS Logistics Inc.Global Ocean Operations Senior Analyst
Charlotte, North Carolina, United States• Managed end-to-end ocean shipments, including coordinating with origin offices, carriers, brokers, and drayage providers.
• Delivered proactive customer service, resolving issues and ensuring communication for FCL and LCL shipments.
• Monitored KPIs, identified risks, and implemented solutions to maintain operational and financial performance.
• Reviewed and processed international shipping...
Feb. 2022 -Mar. 2024
APM TerminalsOperations Manager
Charlotte, North Carolina, United States• Implemented documentation systems to track and enhance departmental production and financial metrics.
• Analyze diverse datasets for updating forecasting models, projecting inventory, and optimizing operational capabilities.
• Apply Lean principles consistently to drive proactive solutions and streamline existing processes in daily tasks.
• Led cross-functional meetings to formulate a long-...
Sep. 2017 -Mar. 2024
APM TerminalsAssistant Manager - Strategy & Optimization
Charlotte, North Carolina Area• Orchestrated scheduling for optimal labor and equipment allocations; proactively forecasting for the next 2 months. • Designed cross-functional strategic plans for safe operations and efficient continuous flow of cargo.
• Implemented time sensitive countermeasures to ensure adequate inventory levels for customer needs.
• Examined current and historical datasets to present stakeholders with ...