Years of experience: 10
Business OwnerCall CenterCustomer Support RepresentativeSales RepresentativeAppointment SetterCustomer Service
Trust Score
Exceptionally trusted; proven professional excellence.
Jeanette's Career Path
Aug. 2023 -Present
Kohl'sBeauty Team Lead
• Partnering with store Manager to provide leadership to beauty team
• Lead team to deliver excellent customer service
• Meet company metric goals daily/weekly/monthly and hold team accountable
• Train Sephora team & other partners
• Ensure beauty associates complete required training • Train and coordinate associates on hygiene standards
• Oversee visual sets • Manage merchandising
Oct. 2022 -Aug. 2023
Kohl'sSupervisor
• Onboard, train and develop new associates
• Open/ close store procedures
• Supervise & direct associates in business task needs
• Meet company metric goals daily/weekly/monthly and holding team accountable
• Cash handling & verification
• Support sales floor, fitting room, point of sale and operational tasks
Jul. 2021 -Nov. 2021
Capri CommunitiesActivities Director
• Lead and participate on event planning
• Train and supervise new life enrichment assistants
• Assist with residents daily activities
• Update resident demographics on ECP