About myself

Proficient in delivering exceptional customer service via phone and chat, achieving a remarkable 99.7% success rate in managing tech support calls without escalation. Regularly ranked in the top ten for weekly sales, and provided outstanding support to Apple customers as a help desk representative.

Job Description

Seeking a role as a Customer Service Representative, whether in a call center or through online chat, to utilize my skills in providing excellent customer support and contribute effectively to a dynamic team environment.

How to contact

How I can help you

I excel in identifying tailored solutions for customer issues. My strengths include: - 30+ years in computer problem-solving - Precision in numerical tasks - Strong customer relationship building

People I am looking for

Seeking to support computer help desks via chat or phone. Skills include: - Handling returns and complaints - Building customer relationships

Experience & Cases

Achievements: - Top 10 in sales weekly - 99.7% success in resolving complaints - Effective project management Clients: - Dillard’s, Apple (Sykes), U.S. Government

How to contact