Years of experience: 13

United StatesHRCall CenterCustomer Support RepresentativeAppointment SetterCustomer Service

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Arlene's Career Path
Lead DispatcherMay. 2012 -
Present
Four Seasons PlumbingLead Dispatcher
Effectively prioritize daily schedules and dispatch Service Professionals to jobs Keep clients informed and updated throughout the day Provide highest possible level of customer service Follow up with all clients after service is complete
Install CoordinatorMay. 2012 -
Present
Four Seasons PlumbingInstall Coordinator
Asheville, North Carolina, United StatesCoordinate all aspects of jobs for the Install Department Follow local laws to pull permits when required Schedule inspections with local building departments Arrange rental equipment Verify material is ordered and staged Calculate job costs upon completion of each Install Department project