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Years of experience: 15
⚖️ LegalConsultingCall CenterCustomer Support RepresentativeSupport SpecialistCall Center Supervisor
Trust Score
Exceptionally trusted; proven professional excellence.
Janzie's Career Path
Aug. 2021 -Present
Reich & Mancini P.A.Case Management Paralegal
Palm City, Florida, United StatesAs a Case Management Paralegal at Reich & Mancini P.A., I oversaw various caseloads, ensuring efficient time management and profitability. I conducted thorough assessments and investigations for incoming cases, determining their viability. Additionally, I played a key role in managing Spanish cases, leading marketing efforts and community outreach initiatives.
Oct. 2018 -Aug. 2021
Williams, Leininger & Cosby, P.A.Legal Assistant
Palm Beach County, Florida, United StatesIn my role as a Legal Assistant at Williams, Leininger & Cosby, P.A., I managed the department director's calendar and caseload, communicated on Spanish cases, and ensured adherence to case timeframes and court deadlines. • Facilitated all communication on Spanish cases, both written and verbal, with adjusters, opposing counsel, and others.
• Worked directly with the department director and a...
May. 2010 -Oct. 2018
MedeFile International, Inc.QA/Member Services
Boca Raton, Florida, United StatesLed the development and enforcement of company Business Practices, Disaster Recovery, and Business Continuity plans. Collaborated with the development team on test plans and designed marketing materials. Achieved seamless project execution, ensuring high-quality deliverables and customer satisfaction.