Years of experience: 21
Call CenterCustomer Support RepresentativeSales RepresentativeSupport SpecialistAppointment SetterOutbound Sales Specialist
Trust Score
Exceptionally trusted; proven professional excellence.
Becky's Career Path
Jul. 2020 -Present
Conway Hematology OncologyNew Patient Coordinator
United States, ConwayGather pre-admission information from hospital or referring doctors. Build a patient chart in EMR, checking Insurance to make sure it is valid and active. Locating pathology reports , outside medical records, radiology reports and retrieving those records. Works closely with the Doctor and Nurse Practitioners on Scheduling Oncology and Hematology Patient’s. First point of contact with the ...
Mar. 2017 -Present
CONWAY HEMATOLOGY ONCOLOGY PLLCFront Desk Coordinator
Conway, Arkansas
Manage a busy Oncology office welcoming patients and visitors in person; optimizing patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments. Answering patients' questions, maintains patient accounts by obtaining, recording, and updating personal and insurance information. Maintain contact with Doctor offices, Hospitals and other environments where ref...
Jun. 2015 -Present
We've Got spiritOwner
Conway, Arkansas*Responsible for starting business from ground up, making all decisions on financial, merchandise, advertising and location of business *Managed the store’s stock levels *Analyzed sales figures *Forecast volume of future sales to maximize profits*Ensured that quality, customer service, and safety standards are met. Had a very successful brick and mortar business for 2.5 years then moved to an...