Years of experience: 10

Call CenterCustomer Support RepresentativeUndergraduate StudentTechnical Support AgentCustomer ServiceBusiness Owner

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Rachel's Career Path
Editor AgentJul. 2021 -
Present
CognizantEditor Agent
Austin, Texas, United StatesEditor Agent for Transit-Related Maintenance • Geospatial analyst and GIS technician • Work in a team of 4 with 7 other teams to perform maintenance for Apple Maps • Utilize a geospatial database for transit data • Conduct editing in a proprietary GIS software that resembles ArcGIS • Digitize map features using satellite imagery
Undergraduate StudentMay. 2021 -
Present
Service ManagerOct. 2020 -
May. 2021
Chipotle Mexican GrillService Manager
Round Rock, Texas, United States• Supervise teams of 6 to 11 employees, consisting of crew members and lower level managers • Manage cash flow and cash handling procedures • Ensure safe working conditions by maintaining equipment • Oversee food safety procedures to ensure safe food production and consumption • Communicate with neighboring stores to facilitate effective deployment of crew to help due to short staffing • Data...

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