Years of experience: 17

Customer ServiceCustomer Success ManagerEducationClient Relations SpecialistBusiness OwnerCustomer Care Specialist

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Michael's Career Path
Project ManagerFeb. 2023 -
Dec. 2024
Alshaya GroupProject Manager
KuwaitIn my role as Data Migration Project Manager, I was responsible for the following • Developed comprehensive migration plans, detailing scope, objectives, timelines, and milestones • Coordinated with stakeholders to gather requirements and set project goals • Identified potential risks and implemented mitigation strategies • Led cross-functional teams, including IT staff, business analysts, an...
Project LeadFeb. 2022 -
Feb. 2023
Alshaya GroupProject Lead
• In my role as Data Migration Project lead I supported Project Managers and Data Migration teams with tasks associated with Brand Data Migrations • Managed Project Schedules for Legacy brand data cleansing migrations and provided input to the broader Project Plan • Identified and developed automation tools for data quality checks and reconciliation reporting • Scheduled, facilitated, and att...
Data Migration and Services ManagerJul. 2019 -
Jul. 2023
The Shoprite Group of CompaniesData Migration and Services Manager
Cape Town, Western Cape, South AfricaAs a member of the Data Management team, my role is to manage a team of ETL Data Developers offering Data Migration, Data Extract, Data Profiling and Data Quality Development services to The Shoprite Group of Companies • Duties include development, support and implementation of a Data Management framework and capability for The Shoprite Group • Managing Data Migration Projects, Taking the lea...

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