Member of the upper management team, supervised over 30 front line full and part time employees, responsible for all aspects involving front line staff including hiring, scheduling, payroll and corrective action. Ensured all coordinators were trained to assist with all front line training including but not limited to, customer service, cash handling, refunds, event bookings, engagement. Ran t...
Memphis, TNExecutive assistant to Executive Director, actively updated/improved donor database, worked closely with CFO and Development Manager, keep campaign prospect list current and up to date, anticipated office needs and help improve administrative processes, received mailings and sorted, drafted executive letters, mailed and filed payables, assisted with special event planning.