How I can help you

• Led qualitative research at a mining firm for Ernst & Young • Produced insights for digital experiences • Expertise in product research, conversational design, and user journey • UX Research Lead in bank sector • Mix methods approach enhances usability

People I am looking for

• Seeking clients in tech product sectors • Focus on enhancing user experience • Specialized in research and design thinking • Aiming for collaborative projects

Experience & Cases

• Developed Qualichat, a free open-source Python tool • Visiting scholar at Universität Bremen & Kansas University • Transitioned 2M customers to a new banking system • Worked with clients like Vale and Huawei

How to contact