Years of experience: 17
ScrumSQLDatabase ManagementHelp Desk SupportCustomer ServiceSupport Specialist
Trust Score
Exceptionally trusted; proven professional excellence.
Jamie's Career Path
Jul. 2021 -Present
MINT MEDIA INTERACTIVE Software Systems GmbHClout Operations Specialist
Orlando, Florida, United StatesManaged and maintained numerous AWS RDS Oracle and PostgreSQL instances, implementing High Availability (HA) and cross-region replication strategies to meet stringent Recovery Point Objective (RPO) and Recovery Time Objective (RTO) requirements. Provided Tier II/Tier III support for a SaaS application, troubleshooting AWS services, analyzing logs, and optimizing server configurations to ensur...
Aug. 2016 -Feb. 2025
Supply HopeDirector Of Information Technology
Managua, Nicaragua
Mar. 2009 -Feb. 2025
THE Marketing Group Inc.Director of Information Technology
Geneva, IllinoisRecommends information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements. Maintains organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies. Directs technological research by studying organization goals, str...