Years of experience: 13

C-level ExecutiveHRCustomer ServiceConsultingCustomer Success ManagerChief Customer Officer (CCO)

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Emily's Career Path
Vice PresidentApr. 2017 -
Present
Rycon Companies, Inc.Vice President
Phoenix, Arizona
Matrix Brand Manager -Arizona, West Texas and New MexicoJul. 2015 -
May. 2019
Matrix with Armstrong McCall Beauty SupplyMatrix Brand Manager -Arizona, West Texas and New Mexico
Phoenix, Arizona AreaManage and grow 4.6 million dollar Matrix sub-distribution portfolio throughout Arizona, New Mexico and West Texas. Manage and grow $850,000 Matrix Salon portfolio. Coordinate and Manage Matrix trade shows yearly, grossing an average sales of $70,000 per event. Excecuted new launch VIP preview events grossing average of $8000 in sales each. Perform monthly sales analysis, ensuring peak busine...
Salon ManagerNov. 2011 -
Jul. 2015
phoenix, arizonaManaged operational statements in a $425,000 JcPenney Salon,and exceeded profit plan by 5% average. Recruited, and coached 16 stylists with a 65% retention through current day. Maintained Customer Overall Satisfaction score of 90%+ standard for 16 months. Increased and maintained salon sales ranking from #21 in district to #1. Coordinated and Executed 20+ retail events grossing over $8500+ ea...