Years of experience: 14
TechnologyOperationsProduct DevelopmentStrategic managementOil Gas & Chemicals
Trust Score
Exceptionally trusted; proven professional excellence.
Maria Concepcion's Career Path
Aug. 2022 -Present
SOURCEit BPOBack Office Agent
Chicago, Illinois, United StatesProcess eligibility files• Add New Business & Renewal data to various
platforms• Create plan documents for Consumers Health Plan cases.
Process Health Savings Accounts reassociation and eligibility emails•
Enter individual policies into CRM-Microsoft Dynamics• Run various insurance carrier quotes• Review and enter new business cases into carrier portals.
Dec. 2011 -Dec. 2019
Golf/royal Sporting HouseCustomer Service Executive
Singapore, SingaporeEnsure to provide excellent and quality service to the customers. Maintain customer’s satisfaction by providing problem-solving resources• Maximizes customer operational performance by providing help desk resources and advice• disseminating advisories, warnings and new techniques. • Overseeing daily smooth operations • Prepare/ submit monthly salary of staffs and liaising with finance for ver...
Jun. 2008 -Sep. 2011
New Ventures Multi- Purpose CooperativePayroll and Billing Specialist
PhilippinesGeneral office support• Process and approve the entire payroll to all employees of the company• Billing In-charge of all reimbursable amount payables by the client• Submitting monthly and quarterly remittances reports• Supervises newly hired office trainees• Preparing agendas and taking notes for meetings• Maintaining confidential records & data• Speaking with important clients & answering ph...