• Delivered $20M+ in ServiceNow modernization programs, overseeing multi-module deployments (ITSM, ITOM, HRSD, ITAM, GRC/IRM, SPM) that were completed on time and under budget, aligned to ITIL and FedRAMP standards. • Led enterprise-wide digital transformation initiatives, integrating RPA, low-code platforms, and ServiceNow enhancements across federal and healthcare environments. • Built and ...
• Established and operationalized enterprise-wide project management standards within the Service Management Office (SMO), driving Agile maturity and delivery consistency across digital transformation programs. • Directed enterprise ServiceNow platform initiatives, including Development 2.0 and Strategic Portfolio Management (SPM), resulting in accelerated iteration cycles and improved priori...
Mar. 2021 - May. 2022
Trellus HealthVice President, Technical Program Management
White Plains, New York, United States• Established and scaled the Program Management Office (PMO) to support the TrellusElevate™ Connected Health platform, ensuring HIPAA and HITRUST compliance in a highly regulated healthcare environment. • Directed portfolio execution for AI/ML, Conversational AI, and Data Lake initiatives, aligning delivery with enterprise goals through hybrid Agile and Waterfall methodologies. • Built and le...