Manager – Delivery lead for the Content COA with in the CX & C division of Merkle. I am managing 9 people and 20+ clients, I am the escalation point for resourcing, planning, pricing, contracts and issues. The Content COA manages projects related to CMS systems, including AEM, Sitecore, Magnolia, Drupal, etc. The team I manage consists of Sr. Managers, Managers and Project Managers focusing o...
Pharmaceuticals - Led the Redesign of the client’s website, managing a team of UI/UX, Visual Designers, Content Strategists and SiteCore developers. Redesign included Global Navigation and Search, Contact Us, Locations, Meet the experts, etc. Created User Stories, Test cases, project plan, training materials, roll out plan and support for go live. The project was run in Agile methodology.
Pha...
RemoteManaging multiple projects including Design, eCommerce and CMS. Responsible for managing all aspects of the projects from resourcing, financials, daily stand ups, weekly status, communication and executive team read outs. Managing multiple teams based globally from India, Europe, the UK and US.