Years of experience: 23

Business AnalystBanking OperationsData EntryData Entry SpecialistTyping SpecialistCustomer Researcher

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Ly's Career Path
Project ManagerAug. 2022 -
Jun. 2024
Bloom ConsultingProject Manager
Sydney, New South Wales, AustraliaAs a consultant at Bloom Consulting, I brought a wealth of expertise in driving transformation and remediation programs within financial services and procurement functions, consistently delivering tailored and high-quality business outcomes to meet diverse business challenges for each of our clients. My approach to problem-solving is characterised by creativity and adaptability, enabling me t...
DirectorSep. 2018 -
Jun. 2022
Prima Commercial ServicesDirector
Stepping out of the financial services industry, I embraced an entrepreneurial journey by acquiring and growing a commercial cleaning company. My focus was on driving growth and preparing the business for sale. Within the first year, I expanded our client base by 170% and doubled our portfolio of commercial cleaning contracts. I implemented an efficient workflow system and managed multiple su...
Executive Manager OCM, Lending Support, and RiskJul. 2016 -
Aug. 2018
Commonwealth Bank of AustraliaExecutive Manager OCM, Lending Support, and Risk
In my role as the owner of the Organisational Change Management function for the Direct Lending Contact Centre, I lead pivotal initiatives to drive strategic change and operational excellence. I established and meticulously maintained standard operating procedures for change management, providing transparent visibility into the Direct Lending change portfolio and workload. Additionally, I pla...

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