Years of experience: 32
EducationSoft Skills TrainerConsulting
Trust Score
Exceptionally trusted; proven professional excellence.
Linda's Career Path
Apr. 2016 -Present
Elevance HealthBusiness Change Advisor/Instructional Designer/LX Designer
United StatesLearning Experience Designer/ Business Change Advisor-Remote-Full-Time
Provide leadership to a team of designers and Business Change Advisors working to improve quality and accuracy of claims processing including:
• Improving the outcomes of claim processing, reducing errors through root cause analysis and course development, documentation and improving workflows to assist processors in claim...
Apr. 2013 -Jun. 2016
Community Health Network/Knowledge ManagementInstructional Designer/Lead eLearning Course Developer
Indianapolis, Indiana AreaInstructional Designer/Elearning Developer
Analyzed instructional needs, defined the course requirements, managed projects through the development process, and ensured instructional integrity. Applied instructional design principles and methodologies to design interactive eLearning courses and other supporting materials to ensure an effective learning experience for a variety of corporate aud...
Apr. 2012 -Apr. 2013
Community Health NetworkEpic Credentialed Trainer for CareConnect
Indianapolis, Indiana AreaTrained and supported Epic CPOE (Physician/Surgeon Orders) users in a (2500+ bed) multi-system, health network including lesson plan development and testing.
Created and implemented e-learning tutorials for CPOE workflow.