New York, United StatesHandle 20-30 daily EZ Pass inquiries, ensuring high customer satisfaction and retention rates.
Resolve toll-related issues efficiently, enhancing overall service quality.
Analyze recurring issues to implement improvements, boosting service effectiveness.
Maintain a high standard of customer service, contributing to positive feedback and loyalty.
Brooklyn, New York, United StatesManage accounts payable and receivable, ensuring timely and accurate financial transactions.
Maintain and organize data in spreadsheets, enhancing data accessibility and accuracy.
Prepare detailed reports for DEC, contributing to regulatory compliance.
Coordinate driver dispatches, optimizing route efficiency and job scheduling.
Provide customer service via phone and email, resolving inquirie...