CanadaCollaborated with the CEO and President in setting and driving organizational vision, operations strategy, and hiring levels. Helped to implement organization-wide goal setting, performance management, and operating planning. Oversaw the build of a patient-facing and provider-facing EMR, creating requirements, conducting UAT of new features and providing direction and feedback to the Developm...
CanadaWas a member of the Executive Leadership team, leading the 20+ person Operations department in the SoftwareReviews division (An Info-Tech Research Group company). Led the teams responsible for sourcing end-user reviews, data validation, managing 400+ software categories and a client-facing customer success team.