Years of experience: 13
United StatesCopywritingContent WriterProofreaderEditorTelemarketer
Trust Score
Highly reliable; strong professional involvement.
Jake's Career Path
Nov. 2020 -Present
Al Biernat'sAssistant General Manager
Dallas/Fort Worth Area• Any and all duties that pertain to general management including staff hiring and training, service standards, daily operations, inventory, payroll processes, and client service and retention.
• Built and maintained the first substantial catering department within the Al Biernat's family of restaurants generating $200k+ in sales in 2024.
• Identified workflow issues, implementing solutions t...
Jan. 2020 -Nov. 2021
AspiraClient Services Manager
Dallas/Fort Worth Area• Managed Retirement Fund portfolios for uniformed and civilian service members, ensuring compliance with federal tax laws.
• Led a team to maintain high service standards, providing QA scores and collaborating with external professionals for accuracy and success.
• Fully vetted as a government employee managing 401(a) contributions for federal members.
• Extensive knowledge of federal tax la...
Sep. 2017 -Nov. 2020
American Airlines CenterArena Food & Beverage Manager
Dallas/Fort Worth Area• Oversaw a team of 50+ across 11 food and bar concepts, handling daily operations during sporting and non-sporting events.
• Managed liquor inventory, food and beverage reporting, and monthly yield tracking on Platinum level Floor within the arena.