Years of experience: 18

Sport FanMarketingITāš–ļø LegalšŸ SportsBrand Marketing Manager

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Hernan's Career Path
web and marketing responsibleOct. 2023 -
Present
ALPHA Material Handlingweb and marketing responsible
Stockholm County, SwedenIn my role at ALPHA Material Handling, I led the redesign and update of the company's web platform, incorporating photography, image editing, and text formatting to enhance user experience. I also developed and implemented digital strategies to improve online visibility and drive customer engagement, resulting in increased website traffic and lead generation. • Managed and tracked marketing c...
Workforce Management & Tools LeadMar. 2020 -
Jan. 2023
Voi TechnologyWorkforce Management & Tools Lead
Stockholm, Stockholm County, Sweden• Led the comprehensive ownership of all customer service systems, including the successful implementation of a new CRM system (Kustomer), which elevated customer satisfaction by 15% by optimizing communication flows and operational efficiency. • Spearheaded a transformative CRM system upgrade, significantly enhancing the work environment for employees and accelerating the processing of custo...
Team Lead User OperationsMay. 2019 -
Mar. 2020
Voi TechnologyTeam Lead User Operations
Stockholm, Sweden

Hernan's Posts

No responses yet
0