Andrew Comtois - Customer Service Manager,

Years of experience: 13

Marketing📝 Influencer or BloggerEntertainmentEducationBusiness OwnerContent Manager

Trusted by top professionals

Dennis Lopez
Security Guard
Verified
Before I met Andrew, I felt like I was stuck in the same loop—unmotivated, overwhelmed, and unsure of how to move forward. Andrew didn’t just offer advice; he guided me to uncover the tools and streng...
Erika Mokren
Collections specialist
Verified
Andrew was my life coach he did amazing work for me and got me out of a dark ace

Trust Score

Exceptionally trusted; proven professional excellence.

100%

Andrew's Career Path

Oct. 2022 -
Present

Neurovya Consulting & CoachingCEO and Operator

Canada, Greater SudburyConsulting and coaching business tailored to people with spectrum disorders lime ADHD and Autism

Apr. 2019 -
Present

Global Payments Inc.Associate Manager & Playbook Trainer

Greater Sudbury, Ontario, CanadaOversee multiple Functional Service Areas (FSAs) within Consumer, Commercial, and Loyalty Customer Service sectors, providing leadership and support to ensure top-tier performance. Conduct in-depth performance coaching and development sessions, utilizing data-driven insights to elevate agent skills and engagement. Manage workforce operations, including IEX scheduling adjustments, time-off tra...

Jan. 2016 -
Apr. 2019

TSYSTechnical Trainer

Greater Sudbury, Ontario, CanadaDesigned and facilitated in-depth classroom training programs for diverse functional service areas (FSAs), including Customer Service (Consumer and Commercial), Loyalty, Disputes, Fraud, and Back Office operations. Developed comprehensive training manuals, course outlines, and customized curriculums to enhance knowledge transfer. Managed groups of new and tenured agents, maintaining high enga...