Years of experience: 15

MedicalCustomer Care SpecialistHelp Desk SupportCustomer ServiceOffice AdministratorData Entry

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Ashlee's Career Path
Client Care Team LeadOct. 2021 -
Jan. 2025
Healthcode Medical Inc.Client Care Team Lead
Canada, VancouverManaged full-cycle billing, client services, financial administration, and daily operations for two specialized allied health clinics with concierge, private-pay, and multi-provider services. Oversaw billing systems, vendor payments, AR/AP, client account management, and financial reporting for subscription and fee-for-service models. Successfully led billing system migrations (Square → Conve...
Booking ClerkApr. 2021 -
Sep. 2021
St. Paul's Hospital, Vancouver Coastal HealthBooking Clerk
Canada, VancouverScheduled and coordinated high-volume patient appointments across radiology departments while providing front-desk reception and patient support services. Managed appointment changes, cancellations, and patient communications to ensure efficient scheduling and patient flow. Maintained accurate patient records, documentation, and internal communication logs. Delivered professional, client-cen...
Administrative AssistantAug. 2016 -
Mar. 2021
Canadian Magnetic ImagingAdministrative Assistant
Canada, VancouverProvided full administrative, billing, and operational support across clinical departments for a private diagnostic imaging clinic. Managed billing and payment processing for private-pay, Workers' Compensation Board (WCB), and legal patient accounts, ensuring accurate invoicing and timely collections. Created HR onboarding procedures, redesigned internal filing systems, and developed office ...

Ashlee's Posts

  • How I can help you

    Enhance efficiency with streamlined workflows, automated tasks, organized digital systems, SOPs, and effective calendar and inbox management. Gain a strategic partner who builds processes, anticipates needs, and supports growth.

  • People I am looking for

    Seeking purpose-driven small businesses and startups in healthcare, wellness, coaching, or social impact. Ideal for overwhelmed founders needing structure or startups scaling and needing systems and SOPs.

  • Experience & Cases

    Led administrative transformation at a healthcare startup. Created SOPs, trained staff, supported leadership transitions, and maintained high-quality operations. Previous jobs included similar roles.

  • How to contact

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