Years of experience: 12
Customer ServiceAssociate PartnerEngineerIT EngineerTechnologyConsulting
Trust Score
Exceptionally trusted; proven professional excellence.
Monte's Career Path
Jun. 2023 -Nov. 2024
FlexportSenior IT Engineer
Provide expert-level technical support to internal clients, resolving complex IT issues promptly and efficiently. Lead and mentor a team of IT Support Engineers, ensuring their professional growth and development. Collaborate with internal Atlanta clients to assess their IT infrastructure, identify opportunities for improvement, and provide strategic recommendations. Oversee IT projects, incl...
Feb. 2020 -Feb. 2023
Posit PBCSenior IT Operations Engineer
Contribute to the planning, designing, and implementing of the operational IT application and infrastructure landscapes. Perform IT and security operations and maintenance activities. Implement programs and procedures for safeguarding data/information security. Consult with other departments internally to advise on best practice strategies for using and integrating with IT systems and process...
Oct. 2016 -Feb. 2020
Newmind Group, Inc.Happiness/IT Engineer
Managed solutions, escalations, and on-site responses for clients and sites. Managed GSuite clients as a GSuite Administrator and reseller. Provided full production and support for Active Directory, email, DNS, and file servers. Deployed and managed various applications .Planned and implemented full custom network, backup, security, and application management and upgrades to meet diverse clie...