How I can help you

Enhanced customer satisfaction by implementing strategic improvements based on feedback, transforming complaints into loyalty. Led teams in high-pressure environments, boosting morale and performance through effective training and communication.

People I am looking for

Seeking customer-centric companies and service-based businesses valuing empathy and trust. Ideal for startups needing adaptable leaders or nonprofits prioritizing integrity. Open to small business owners needing service system improvements or managers desiring team support.

Experience & Cases

Led customer service teams to higher satisfaction and loyalty. Adapted across education and hospitality, building trust and support. Improved operations under pressure in culinary roles, ensuring high-quality service. Clients include private families, hospitality guests, and customer service sectors.

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