Philadelphia, Pennsylvania, United StatesTechnical Support:
• Troubleshooting hardware and software issues with desktops,
laptops, printers, and other office equipment.
• Assisting with password resets and account management.
• Providing guidance on basic application usage.
• Identifying and escalating complex issues to the appropriate IT
team members.
Incident Management:
• Logging and tracking user tickets through the helpdesk
sys...
Horsham, PA• Develop, execute and monitor all elements of complex, multi-tiered lead generation campaigns [email, social, direct mail, telemarketing] • Conceptualize (and often write) compelling thought leadership content: ebooks, white papers, case studies, webinars, brochures and more. Closely monitor downloads and registrations to measure success and refine messaging. • Work closely with C Suite, phy...