Years of experience: 7

MediaDesign & CommunicationsInstagramTikTokProject CoordinatorSoft Skills Trainer

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Jules's Career Path
Client Success ManagerJan. 2025 -
Present
AccountKitClient Success Manager
Sydney, New South Wales, Australia- Onboard and manage a portfolio of accounting firm clients, ensuring seamless adoption of tools. - Maintain high Net Promoter Scores (NPS) by delivering exceptional customer service. - Proactively identify client needs and resolve issues, escalating complex cases as necessary. - Drive revenue growth by upselling tools and features aligned with client goals. - Collaborate with the Customer Ex...
Account ManagerDec. 2023 -
Oct. 2024
LawmaticsAccount Manager
San Diego, California, United States
Implementation SpecialistJul. 2022 -
Oct. 2024
LawmaticsImplementation Specialist
San Diego, California, United StatesLawmatics is the #1 automation platform for law firms, offering legal client intake, CRM, marketing automation, billing, and much more, all in one easy-to-use software. With Lawmatics, law firms streamline their operations, impress clients, and win more business. To learn more, visit www.lawmatics.com.