Years of experience: 7
Help Desk SupportChief Customer Officer (CCO)Case ManagerChat SupportLive ChatService Quality Manager
Trust Score
Highly reliable; strong professional involvement.
Sateh's Career Path
Sep. 2021 -Jun. 2024
Sophos HotelsPolyvalent
Sion, Valais, SwitzerlandMaintaining Service Standards at the Hotel, support other departments when needed, handling temporal responsibilities. Executing day to day operational functions to maintain a smooth closure. handling accounts and performance indicator and presenting it to the GM. Running a 3 shift routine that places me in several locations within the property weekly as productive use of my skills. Guests Re...
Dec. 2018 -Oct. 2020
AccorGuest Services Manager
Geneva, SwitzerlandWith a diverse team and role requirements, the Department was moving from passive to active, new contracts were issued with providers, site inspections and new partnerships that yielded in facilitating the operations, shrinking the wasted time and more effecient service. My role as a manager for 7 drivers, 1 Concierge and sometimes receptionists, was ro facilitate their productivity towards s...
Oct. 2018 -Oct. 2020
AccorDuty Manager
Geneva, Switzerland