Years of experience: 36

Healthcare AdministrationTranslatorOffice AdministratorAssistantCase ManagerCustomer Service

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Hester (Hess)'s Career Path
Medical Billing and Debt ManagementNov. 2022 -
May. 2024
Wound Clinic WorcesterMedical Billing and Debt Management
Worcester, Western Cape, South Africa• Proficient in VeriClaim for optimized billing processes, guaranteeing prompt and precise claim submissions. • Vigilant in adhering to medical scheme regulations and contractual obligations to maintain compliance. • Executed comprehensive age analysis for effective account management and debt recovery. • Managed cash flows and payment tracking with exceptional diligence, ensuring robust inco...
Practice ManagerMay. 2022 -
Aug. 2022
Worcester Western Cape South Africa I had the opportunity to successfully lead the conversion of a guest house into a dual-functioning private practice and clinic in-patient facility, complete with group session spaces and gym facilities. My responsibilities were as follows: • Efficiently optimize consulting room setups, catering to the diverse needs of healthcare professionals. • Acquired and directly executed practice equipme...
Administrative ManagerDec. 2000 -
May. 2022
Pines Clinic - Life Path Health Administrative Manager
Western Cape, South AfricaI had the honour of serving as the Administrative Manager at Pines Clinic, the pioneering mental health facility of Life Path Health Group in South Africa. In this role, I was responsible for: • Established the administrative framework from the ground up and led initiatives to improve operational efficiency and enhance the patient experience. • Created a welcoming reception area to ensure dig...

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