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Years of experience: 16
Case ManagerOffice AdministratorMarketing Analytics ManagerCustomer ServiceHelp Desk SupportCustomer Success Manager
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Aileen's Career Path
Dec. 2018 -Present
Pixel Pure HatClient Servicing Manager
Dubai, United Arab EmiratesActs as the first point of contact between new /existing clients and the company to ensure that all briefs, materials, booking and insertion orders are well received and per the agency's requirements. Maintain good working relationships and open communications with clients. Keeps track of campaigns progress and work closely with the partners and team members to ascertain each is delivered suc...
Mar. 2017 -Apr. 2017
LetsTango.comCustomer Service Manager
Dubai, United Arab EmiratesBrought on to lead and improve the set-up of the existing Customer Service department and to manage the growing customer service team in line with the company's scaling business.
Jan. 2017 -Present
Charm Arabia DMCCCustomer Service Manager and Operations
Dubai, United Arab EmiratesEnsures that all operational activities (Customer Service, Account Management, Social Media Marketing, Online store and Product Management, UX Quality Control, Warehouse & Inventory, Procurement and Order Fulfilment) are performed accurately and at optimum levels.