QatarAs an RM in the hospitality industry, I consistently demonstrated my ability to lead high-performing teams, exceed guest expectations, and drive operational success through innovative practices and exceptional service standards.
Winner of Best Lounge Fact Award 2023.
Ensured seamless operations by integrating service, cuisine, and entertainment, aligning with industry best practices and gu...
South AfricaThis role emphasized creating synergy across multiple businesses while fostering innovation, excellence, and brand distinction in the hospitality industry.
Successfully conceptualized, launched, and managed hotels, restaurants, and rental properties as part of a cohesive Collection.
Developed and implemented tailored business strategies and marketing plans for each venue, leveraging influe...
Focused on delivering the core mission of “Every Guest, Every Day!”, I ensured every guest’s experience was tailored, professional, and exceeded expectations while driving continuous improvement within the department.
Led a team of Guest Experience Hosts to deliver upscale, anticipated service, recognizing and addressing regular and VVIP guests’ preferences.
Enhanced the guest journey by imp...