Exceptionally trusted; proven professional excellence.
80%
Jenn's Career Path
Jan. 2024 - Present
Self-employedHead of Digital Solutions and Project Delivery
My mission is to assist clients in driving profitable consumer transactions through innovative digital solutions and efficient processes. I understand that each client has unique needs and goals. Instead of providing generic best practices, I collaborate closely with your team to develop tailored solutions that perfectly fit your business. Together, we ensure successful integration every step...
Dec. 2021 - May. 2024
Giant TigerHead of Digital Solutions and Architecture
Senior leadership role responsible for driving the digital systems architecture and how they integrate with the corporate applications. Oversaw cross functional digital project implementations and digital site health. • Led digital systems architecture, integrating corporate applications to enhance efficiency.
• Managed cross-functional digital projects, ensuring timely delivery and optimal r...
Aug. 2019 - Dec. 2021
Giant TigerSenior Manager, Digital Experience and eComm Technology
• Led digital project delivery including email marketing tool replatforming, enhancing user engagement.
• Managed Customer Service and technical support, improving resolution times and customer satisfaction.
• Facilitated scrum processes across teams, ensuring customer-centric improvements and streamlined
workflows.
• Led digital project revamps, boosting customer satisfaction and team effici...