Years of experience: 8

Customer ServiceConsultingMedicalCustomer Success ManagerMedical AssistantChat Support

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Exceptionally trusted; proven professional excellence.

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Makenna's Career Path
ISMS Regulatory Compliance SpecialistAug. 2021 -
Present
Intelerad Medical SystemsISMS Regulatory Compliance Specialist
- Lead auditor for ISO 27001 certified - Manage global certification ISO 27001, SOC 2 and FEDRAMP across multiple languages and time zones. - Understand and remain current on applicable InfoSec, PHI and privacy regulations in North America, Australia/NZ, UK, and other geographies as required - Lead integrations for SOPs with applicable new company acquisitions. - Coordinate incident post-mort...
IT Support / EmployeeJan. 2019 -
Sep. 2019
Antica PostaIT Support / Employee
Greater Atlanta Area- Increased web traffic 100% by improving navigation, creating dynamic media sections, and adding social media plugins - Contributed to website development and efforts were key to a 70% increase in online sales - Developed and maintained business websites - Created and maintained all social media platforms - Made informed suggestions regarding online business security - Addressed guest inquir...
InternMay. 2017 -
Oct. 2017
Joint Base Lewis McChord (JBLM)- Acquired security clearance for daily access to local Military Base, working with community on outreach and those affected by natural disasters. - Collaborated on laws for legislation regarding funding for Washington State Natural Disasters as well as reach out to other states regarding funding, preparation and laws

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