Warsaw, Mazowieckie, Poland- key role in active seeking for risks and optimization opportunities - lead role of the stream in technical debt exit project
- supervision of service provider capacity-related outputs
- close collaboration with service provided on process improvements
- SME role for capacity management in non-mainframe area
- end-to-end capacity management process documentation
- design and documentation of...
Warsaw, Mazowieckie, Poland- supervision of service provider capacity-related outputs
- close collaboration with service provided on process improvements
- SME role for capacity management in non-mainframe area
- end-to-end capacity management process documentation
- design and documentation of service request management process in capacity-related scope
- design of process-related dashboards and reports
- supportive r...
Jan. 2021 - Sep. 2022
KMD PolandDemand, Capacity, and Design of Service Process Owner
Warsaw, Mazowieckie, Poland- processes cluster lead - supervision of service provider capacity-related outputs
- close collaboration with service provided on process improvements
- process architect for process design, performance, alignment, and interfacing
- ensuring processes compliance with ISO 20k
- delivery of process documentation standards - representing the process towards various stakeholders
- integration of...