Years of experience: 18

MarketingCustomer ServiceHelp Desk SupportConsultingCustomer Success ManagerCase Manager

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Sally's Career Path
Director of Customer ServiceJul. 2023 -
Present
SkylightDirector of Customer Service
Senior Manager of Customer ServiceSep. 2022 -
Jul. 2023
SkylightSenior Manager of Customer Service
ConsultantSep. 2020 -
Sep. 2022
STW Consulting, Specializing in CX and RecruitingConsultant
Clients include Amazon, Yardzen, Olive & June, Course Hero Amazon - HR Specialist for Disability and Leave Services Yardzen - Client Success Specialist, Project Coordinator and QA for client onboarding and final product design Olive & June - Customer Experience Specialist for email and social channels, Moderator and Masterclass teacher for customer-facing education classes, founding member of...