• Planned and developed work process to improve the work cycle,
• Tested and managed system bugs,
• Liaised between business and technology groups, elicit requirements, perform detailed analysis, and produce associated documents for various initiatives which created the roadmap for the solution development
• Acted as Subject Matter Expert (SME) for the IT team during development of system spe...
Mississauga, Ontario, Canada•Worked with cross-functional teams to identify, document, communicate, and secure approvals of requirements and designs for various systems,
•Facilitated elicitation sessions with various stakeholders to analyze current state and define future state.
•Participated in testing (UAT, and Regression), and implementation activities to ensure attainment of desired business- systems outcomes in acc...