Years of experience: 28

Call CenterCustomer Support RepresentativeSupport SpecialistCall Center TrainerCustomer ServiceClient Relations Specialist

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Sarah's Career Path
Compliance SpecialistApr. 2025 -
Present
Studio EnterpriseCompliance Specialist
United States
Senior Operator Network Operations Center TowersJun. 2015 -
Nov. 2023
Crown CastleSenior Operator Network Operations Center Towers
Canonsburg, PAOpens and closes the filing of Notice to Airmen (NOTAM) reports with the FAA. Creates and communicates scheduled maintenance alerts and service interruption notifications. Answers incoming calls and monitors various e-mail accounts and acts according to Operations procedures and processes. Assists field operations in troubleshooting all monitored and maintained systems. Works with current Lan...
Customer ServiceNov. 2014 -
Jun. 2015
Medexpress Urgent CareCustomer Service
Southpointe, PAWork from home customer service position and answering incoming calls for patients and insurance companies. Assisting with payments, and resubmission of claims to insurers. Gathering correct information and following up with patients.

Sarah's Posts

  • About myself

    As a compliance-focused call center reviewer, I analyze and evaluate over 100 calls daily, ensuring adherence to detailed regulatory standards and company policies, significantly improving overall compliance rates.

  • Job Description

    Seeking a part-time remote position that allows for independent work, enabling me to leverage my skills in compliance and detailed analysis while maintaining flexibility in my work schedule.

  • How to contact

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